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Cindy Stamper
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
1
5
1
Went 3 times. Didn’t help me at all. Tables are loud and what he did hurt with no relief! Will go back to a traditional chiropractor that actually helps.
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Johnny Spille
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Very welcoming, professional, friendly and helpful. The explanations are given for each adjustment. Definitely feeling better after my first two visits.
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Grayson Drew
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Very good first session! Eager to come back!
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Tim Daugherty
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Doctors, they are the best. I’ll make sure I tell all my family and friends about it.
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Lori Rosenberger
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
I came in to see Dr. Luke with a list of 6 items that were bothering me. He addressed and fixed each one of them. Last week when I went golfing I kept hitting the ground before the ball and digging up turf. I’m not that good of a golfer but normally, I can hit the ball without hitting the ground! My pelvis was out of alignment as was my atlas (C1 vertebrae). Therefore, I could not swing a club properly since my left shoulder did not have proper range of motion and I could not move my neck properly either! In addition to all of that, my right knee was partially our of socket. He fixed me up and I felt great walking out of the office! He really earned his paycheck on me and I definitely got my money’s worth!
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daniell dallas
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Super nice people and very caring and always try’s to make sure that they help you in anyway possible.
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b ratliff
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Got in really quick. Great exam process. Once finished got some nice adjustment. The staff was amazing. Super friendly 100% recommend!
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Ella F
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Nice staff and very comfortable environment!
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Bryan R
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Got in really quick. Great exam process. Once finished got some nice adjustment. The staff was amazing. Super friendly 100% recommend!
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M J
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
2
5
1
Adjustments in Florence!
Add to initial response…
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Mariah Jones
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
3
5
1
My overall experience has been Okay. The chiropractor is great and professional. The sessions does not last as long like I initially thought, but the adjustments does get the job done. However, my concern is with the front desk and how the payment plans were explained. For starters, I’ve never been to a chiropractor nor have had any form or any type of adjustments before. I read online that they do accept walk ins. The young lady that was working the front desk failed to explain or go into detail that if you purchase a wellness plan that there will be a recurring charge the next following month. I am very detailed person and I asked the questions about payments, how it worked and if I had the chose to choose if I wanted to continue with a certain plan or not. When I originally came in I knew I was going to get the initial discounted rate since I was going to be a new sign up. However, I originally wanted to do single visit after my 1st initial visit and exam. The young lady at the front desk up sales me and explained the wellness plan would be better and how you can get 4 visits and 3 free visits. I simply asked about the payments to make sure I wouldn’t be charged for something I didn’t plan for. She goes to explain that I do have the option to choose if I decide if I want to do another 4 visit or just do single visits. Again, never was it mentioned that you will have a recurring charge next month, it was explained that I have a chose or can decide if I want to continue or switch plans.
I noticed I had a charge on my card this current month and I called and asked about it. It was explained to me that it’s in the policy and you signed the papers and agreed to it. I understood and I also do take accountability. However, when I went in yesterday to sign the cancellation form, the same young lady that helped me originally was there. I go to explain to her my situation and just like the other worker said, “you signed the policy” the defense response, not surprised. I mentioned to her that she originally helped me and failed to explain in detail about the wellness payments plan and the recurring charge, especially since I was asking about the payments and how it worked. When you go to a place unfamiliar and having a worker there, the person that’s inquiring will most likely trust the worker judgment and what they have explained to them, right? Furthermore, the young lady just said “okay” very nonchalant and printed out the cancellation form. I asked for a refund and that was declined.
I say all this to say: I am not satisfied with the young lady customer service because what was explained was very misleading and false information. I take accountability but she did not. I will no longer continue service here. Adjustments in Florence!
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J M
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
1
5
1
Poor service and poor adjusting. Not impressed. Better options available in the area where you receive same price point and more individualized care. If you are looking for lackluster skills and a poor examination The Joint is the place. Too risky in my opinion. Not worth it.
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Jim William
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Little bit of a wait. But very professional
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Rob Neuman
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Dr. Z educated me and really listened to my needs. I was a bit reluctant to try it but was urged by friends. I feel better and move better. Amazing work. Thank you!
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Martin Scott
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Great visit been quite a while
DR. Z TOOK GREAT CARE OF M
LEFT FEELING FANTASTIC.
THANKS
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mkayla gill
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
I love Dr. Z. He does such a good job. Just enough of a delicate touch not to hurt me. However he uses enough force to adjust my body where it needs to be. He's an absolute gem!
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Tiffany Clark
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
My daughter and I both see Dr Z. She is extremely wary around any male providers, and for her to absolutely him says a lot. Everyone in the office is awesome and helpful.
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Rich and Susan Jefferson
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Dr. Z took great care of me. Thanks
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Autumn W
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
I always get the best service when I come in no matter who is working that day. The staff are always friendly and the doctors are very knowledgeable.
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E Baxter
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
My experience has been wonderful. Very professional.
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J M
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
1
5
1
Worst adjustment. Felt worse for more than a week. Went to another Chiropractor and felt better immediately. Some places are better than others. I cannot recommend this place.
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rachel p
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
LOVE THIS PLACE! IMMEDIATE RELIEF
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J R
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
1
5
1
Not impressed. Stay away from The Joint. The fast food model of healthcare isn't healthy. Human beings healthcare issues take the doctors ability to spend time to examine and determine what the patient needs. If they could have a drive through I think they would but they need the patient to get on the table.
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Tiff Lynn
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
I’ve been twice now. I can already notice a difference in my hips. My back will take a bit longer because I’m a walking knot. Lol. Dr Z and Justin are both awesome and helpful (I haven’t met any other staff yet). Doc gave me some suggestions for things I can do on my own to help myself. I definitely recommend them if you’re looking for a new Chiro.
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Mary Polonia
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Went in knowing about this establishment due to the fact my daughter in Florida has frequented. Went in KNOWING I needed some adjustments on my very tight neck and shoulders. I was so happy with the attention and care that Dr. Z gave me. I immediately felt so much relief in my shoulders when he was finished with my adjustment. Definitely recommend him to help with your Chriopractic health!
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Alex Chapman
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Good, friendly service. Doc knew exactly what he was doing.
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Heidi Lozano
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
So I have to admit I had a rocky start at the Joint Chiropractic, their first doctor was honestly too soft for my taste. He was good for a stretch but not an adjustment but can I tell you today all that changed. I met Dr Z it was his second day and the adjustment was exactly what I needed he took my feedback and adjusted me. I have a chronic illness AND HE ACTUALLY KNEW WHAT IT WAS....... He knew what he was doing and was able to help both me and my daughter. I'm definitely happy with Dr Z.
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Ann Clowers
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Thank you, thank you so very much The Joint in Florence, Ky. Dr.Z and Justin we're absolutely wonderful!!!! We were traveling through the beautiful state of Kentucky. Been driving for hours with arthritic hips and knees. Dr. Z knew exactly what to do, loosen up my tight muscles, etc. I can't thank them enough.
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Don Moster
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
1
5
1
had problems from the start. Consultation was a couple of questions, lasting no longer than five minutes. Gave me options on different visit plans price options. After following plan my back was in worse shape than when I started. Also tried paying with flex spending account, but payment was rejected.
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Jason Chapman
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
I have had a great experience at the joint. I came it with a very upset mid back. I could barely walk from the pain. With in a few minutes I had instant relief. Such a friendly crew. I would definitely recommend this office.
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Char Z
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Dr. Z was so knowledgeable! My mid back is a problem area and manual adjustments always seem to leave me sore. Dr. Z showed me 3 different adjustment styles and the activator tool works wonders in my mid back without leaving me sore. This has been such a huge blessing as I have received so much relief! THANKS DOC!!!!!!!!
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chris french
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Dr.Z is very knowledgeable and cares about his patients a lot! I highly recommend.
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Amanda Green
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Staff was very nice and helpful.
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megan Buckley
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
feeling very relieved after my adjustment
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kel hawkins
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
very nice staff
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cornelius roll
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
dr.derek was great!
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Anonymous Anonymous
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
1
5
1
Very dissatisifed with The Joint. Cookie cutter money making model. Not about the patient. If you are looking for quality individual care stay away from The Joint.
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Autumn Warren
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Everyone is really nice and the Doctor is really knowledgeable. I noticed increased range in movement after the 1st visit.
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BARRY THOMPSON
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
nice job.
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Timmy D.
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Dr. Erik is the best. Most knowledgeable chiropractor I've ever met.
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Amanda k.
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
very detailed and much needed ! made me feel so much better.
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JUSTIN HERNANDEZ
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
DR ERIK IS THE BEST CHIROPRACTOR! AFTER MY FOOTBALL GAMES HE ROUTINELY ADJUSTS ME AND KEEPS MY RANGE OF MOTION FOR GAME DAY!
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Izzy Gross
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
Dr. Hanson was so informative and my adjustment was great!
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Charlotte Z.
The Joint Chiropractic
$$
(859) 695-6386
7655 Mall Rd, Ste C
Florence, KY 41042
5
5
1
I love that The Joint is opening a new location in Florence! This will make my routine adjustments so convenient!