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Saving Your Back: Customer Service and Chiropractic

By Sara Butler

Work Hard and Healthy

Customer service jobs are hard, both mentally and physically. And while the chiropractors at The Joint Chiropractic can’t help you to deal with the customers who need to speak with your manager, they can help you manage the back pain and other musculoskeletal disorders associated with being on your feet all day. Here are a few tips for everyone who earns their living on their feet.

Gear Up

Your No. 1 weapon against back pain and fatigue at the end of your shift? The right gear.

Supportive shoes are a lifesaver if you’re on your feet all day. Wearing shoes without the proper support can lead to issues with the feet, such as plantar fasciitis, as well as knee, leg, and lower back pain.

Choose shoes with proper arch support that fit your feet well and leave plenty of room for your toes. Go shopping at the end of the day for new shoes to ensure a proper fit since that’s when your feet will be their largest.

You may also want to consider compression hose or compression socks when you’re on your feet all day. They can help to prevent discomfort by keeping your blood from pooling in your feet and legs.


Once, at Walt Disney World, I saw a disgruntled guest throw a wheelchair at a cast member. While I can admire the almost Herculean strength it takes to throw a wheelchair, I admired the patient and kind response of the cast member more. People in customer service put up with a lot and must be strong physically to have the mental strength it takes to do their jobs effectively. If you’re in pain, then the patience it takes to deal with disgruntled guests is even more difficult. And forget being able to catch that wheelchair.

Exercise is a great way to improve your overall health and help you feel better on a day-to-day basis. When you combine cardio and strength training, you’ll have the stamina to stand all day; combined with the strength in your core and back muscles to keep that spine supported, you’ll be able to keep back pain at bay. You can also incorporate some daily stretching before and after work to help ease the aches and pains you experience as a result of your job. Just remember to apply ice if you ever get hit with a blunt object like a wheelchair.

Practice Good Posture

A job that requires you to stand for most of the day probably leaves you feeling tired and worn out by the end of your shift. That’s a common complaint the chiropractors at The Joint hear from patients, but there’s one simple solution: practice better posture.

If you suffer from pain in your neck, shoulders, and back, then how you hold your body may be to blame. Believe it or not, practicing bad posture is often much more difficult for your body to maintain than proper posture, which is why you’re so tired at the end of a shift.

When you’re standing at work, stand tall. Imagine that your body is lined up with your ears over your shoulders, your shoulders in line with your hips, and your feet both flat on the floor. Imagine a little string coming out of the top of your head pulling you up straight and you’re on your way to better posture.

The chiropractors at The Joint Chiropractic are here to help. If you work in the customer service industry, then take advantage of the knowledge the chiropractor has to offer for keeping you healthy and happy. There’s no reason to live in discomfort or pain, even if the customers you work with aren’t exactly easy to deal with!

And by all means, dodge the wheelchair.

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