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The Joint's Approach to Chiropractic Care


As the field of chiropractic care develops further, we are seeing many different alterations of the traditional care delivery structure. Whether it is the layout of a practice’s team, a certain billing technique, the appointment scheduling process, or any other aspect of a chiropractic practice, there are little tweaks here and there that can make a difference in patient, financial, and performance outcomes for this practice. In some cases, there is the opportunity to completely revolutionize traditional care delivery. The Joint has done just that.

The Joint is the United States’ largest network of private-payer chiropractic care clinics. With an innovative business model that can be carried out in various different settings throughout the country, The Joint has achieved a high level of efficiency in every practice. When we look at the functioning of The Joint’s practices, we see that the inner workings are quite unconventional.

First, The Joint practices do not accept insurance. Rather than dealing with the intricate insurance communication processes and figuring out the different levels of reimbursement required for care delivery, The Joint practices offer patients a flat fee for their visit. This reduces the amount of paperwork required for patients to seek care and reduces the potential for bureaucracy to arise within a chiropractic clinic.

While a traditional chiropractic clinic may have a certain schedule that provides patients with limited hours, The Joint practices are open six or seven days per week depending on the practice and is also opened on nights and weekends. Patients can come in at any time to receive care and do not need to make an appointment for their visit. This allows a seamless care delivery process and patients have increased access to care throughout a much longer time period per week.

Finally, The Joint practices are independently operated in a freestanding facility rather than located in one section of a medical complex. Comparatively, these practices are somewhat like First Med and other types of urgent care facilities in their structure but provide round the clock chiropractic care to a large patient population. With this model, The Joint has achieved great musculoskeletal health outcomes with a relatively low amount of resources and high levels of patient interfacing.

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Used under Creative Commons Licensing courtesy of Take Back Your Health Conference

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