Front Desk Coordinator
- San Luis Obispo, CA
- Full Time
A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
- Greet and check in patients, providing a friendly and professional first impression
- Manage the flow of patients through the clinic in a timely, organized manner
- Present and sell wellness plans and membership packages confidently and accurately
- Support the clinic’s sales goals by converting new and returning patients into members
- Answer phone calls and assist with appointment scheduling and patient inquiries
- Re-engage inactive members and maintain up-to-date patient records using POS software
- Assist with clinic marketing efforts and community outreach
- Maintain a clean, organized front desk and clinic environment
- Collaborate with team members and chiropractors to ensure a positive patient experience
- High school diploma or equivalent required
- Minimum one year of customer service and sales experience preferred
- Strong phone, computer, and multitasking skills
- Energetic, motivated, and confident in a goal-driven environment
- Positive attitude with a team-oriented mindset
- Must be able to stand/sit for long periods and lift up to 50 pounds
- Office management or marketing experience is a plus
About The Joint Corp. (NASDAQ: JYNT)
Driven by the mission to improve the quality of life through routine and affordable chiropractic care, The Joint Chiropractic is an emerging growth company making quality care convenient and affordable for patients seeking pain relief and ongoing wellness. With over 400 non-insurance, self-pay chiropractic offices nationwide and more than four million patient visits annually, The Joint Chiropractic is truly a leader in the chiropractic profession. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, District of Columbia, Florida, Illinois, Kansas, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee and Washington, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.