Front Desk Receptionist-Wellness Coordinator
- Raleigh, NC
- Part Time to Full Time
Front Desk Wellness Coordinator – Raleigh, NC
$15–$18/hour Based on Experience + Bonus | Part-Time | In-Person
We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Raleigh team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.
Key Responsibilities
- Greet patients and members upon arrival and complete check-in procedures
- Answer incoming phone calls and respond to electronic messages in a timely and professional manner
- Schedule, confirm, and manage appointments using clinic scheduling systems
- Process payments and support point-of-sale functions
- Educate patients on available membership and package options
- Support patient retention and clinic sales goals
- Maintain accurate records and complete basic reporting tasks
- Provide general administrative and front desk support to ensure smooth daily clinic operations
- Help create a welcoming, efficient, and professional patient experience
Compensation & Hours
- $15–$18 per hour, based on experience + monthly performance bonuses
- Bonus opportunities based on individual and clinic performance
- Approximately 25–35 hours per week
- Part-time, in-person position
Preferred Qualifications
- Strong customer service and interpersonal communication skills
- 1+ year of sales experience required
- 2+ years of customer service experience preferred
- Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
- Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
- Confident discussing services, memberships, and packages with patients
- Ability to multitask, stay organized, and work efficiently in a fast-paced environment
- Dependable, professional, positive, and team-oriented
Benefits
- Employee discount
- Part-time scheduling
- Bonus opportunities
- Supportive team environment
- Opportunities for professional growth and development
Job Type: Part-time to Full- time
Work Location: In person – Raleigh, NC
About The Joint Corp. (NASDAQ: JYNT)
Driven by the mission to improve the quality of life through routine and affordable chiropractic care, The Joint Chiropractic is an emerging growth company making quality care convenient and affordable for patients seeking pain relief and ongoing wellness. With over 400 non-insurance, self-pay chiropractic offices nationwide and more than four million patient visits annually, The Joint Chiropractic is truly a leader in the chiropractic profession. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, District of Columbia, Florida, Illinois, Kansas, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee and Washington, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.