The Joint Chiropractic - Montano

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I think the Montano branch needs more training and how to work with people that are gnu you don’t tell people 30 minutes in an hour goes by and you’re still telling them 30 minutes that is all false information telling a new customer that it’s gonna be 30 minutes when it’s an hour and 30 minutes as well as the doctor making that choice you have a new customer waiting to be seen and you see all these people going before you and you’re still wondering what’s going on that Montano and Coors branch they need to be retrain including the doctor because it’s a new customer do you want your customers to come back I blame the doctor at that branch as well but do not lie to the people and tell them 30 minutes after an hour and 30 minutes I’ve already gone by that is wrong I feel sorry for new customers that have to go through this you don’t even go through this at Walmart not even at Walgreens and they deal with the public I’d be a shame

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

My husband and I have been coming to the Montano location for over a year. Dr. Hirning and Dr. Carson are both great!!! However, lately the office has only had one doctor leaving horrible wait times (sometimes an hour, on Friday the 1st it was 45 min) and on June 22nd the office was closed for no reason at 2pm. To top it off Dr. Hirning has been at a different location every time I have gone this month and last. Unfortunately, the service has gone way down with the wait times and doctors not being at the location you expect them to be at. The convenience The Joint was created on is no longer there, which is unfortunate. I would give lower stars if it wasn't for the Dr. Hirning and Dr. Carson as they both a great doctors and truly care about thier patients, before I started seeing Dr. Hirning, my left side would hurt constantly (landing me in ER multiple times), I would get headaches almost everyday, and I was dizzy all the time. By the way, prior to posting this I submitted an email via online regarding my concerns and never heard back. Update: just reduced this to two stars. My husband just drove to the off of 528 and it was closed!! This is getting absolutely outrageous! He made sure to go in today since the offices are closed on the 4th of July. I am seriously disappointed in the Joint!

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Ever since the first time I went in I have always got very good service. As for my back it’s never felt better really like that you don’t have to make any appointment just walk-in and very little wait. Always trying to get my friends to go with there bad backs and pains.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I am profoundly disappointed, disgusted and in shock with the service I received. I contacted the office to cancel my membership because I no longer will be able to use it. The receptionist was extremely rude, unprofessional, hateful, disgruntle and unpleasant to work with! I called on Saturday, May 23rd 2020 to cancel my membership. Right off the top she was defensive. She was upset because I was cancelling my membership. She stated "you HAVE to come into the office to cancel your membership". I then asked her if she could email me the form. I told her my daughter was a previous client and I was emailed the form with no problem. She insisted I had to go into the office to cancel. My wife then joined the call and told her she has cancelled before by emailing the form. At that point my wife asked her for her name and asked to be transferred to a manager. The receptionist then said her manager was not there and she DID NOT have to give us her name. My wife then proceeded to tell her I couldn't go into the office physically because of my health. I had a chemo infusion done that past Friday. The receptionist then stated "you should have started with that!" She showed no compassion or care! She NEVER apologized or seemed to care! I feel I shouldn't have to tell her why I couldn't go into the office. I have NEVER had such poor interaction, treatment or customer service with anyone. It takes a lot for me to write up a complaint! I am going to email a complaint to our Attorney General as well. I feel NO ONE should ever be treated in this way!. Especially someone who is currently in a serious health stage! I'm not asking for pity but, I feel I should have been treated as a decent human being. A person like this will lose business for you. Our family has been customer for about 2 years. You have lost our family as customers! I have no complaints about your doctors. They are great and the reason why my family continued to return. But remember customers deal first with the receptionist! Not a good first impression!

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

DONOT!!!! sign up for the $29 Special signed up and apparently they never told me I was signing a contract for monthly charges,They took out several monthly payments from my account, Never received any statements for this,The person that answered was so rude,she said she was some kind of coordinator.I will never do business with this company again.This has happened to several people that i know of.Please read the contract they put in front of you carefully,Because they don't tell you your signing a monthly contract for payments.They make it seem like its just for they $29. special Buyer Be Ware...

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Back In Town this week. Last time was a yr ago. I had Dr Martin on Monday & It was that good. We drove from SAN Diego to here overnite and I needed it! We drive Semi (brought Lion King into Popejoy) for a living. Now on Wed I got Oglesbee and he learned from Palmer institute in Iowa which my old dr Pettibon taught a special technique. He adjusted my head (neck) with activator then put blocks under me face down and got my hips. Ya!! Then my shoulder blades. I can sit very easily now. I'm telling u .. I'm a regular maintenance kinda' gal. Love my Chiro's !! Thanx and till next time!! Back again! Moving Matilda in this week. Love love love Dr Oglesbee!! Brought a girlfriend today. She has siatica really bad. So let's hope for the best !

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Dr. Herning saved me when I had a total lower-back blowout. I was in so much pain that I couldn't even walk straight or put on my shoes! I was pretty nervous, since I'd never been to a chiropractor before, but he talked me through the process and gave me a totally painless adjustment that worked wonders. I love that this clinic is walk in as well! I'd absolutely recommended this place to anyone.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I have not actually been there but I felt the need to write a review. I have ALOT of problems going on right now so I called a few Chriopractors to see if they could help me. Everyone hung up or wanted to charge me to come in and have a conseltation visit to see if they could even help me. The Joint, when I called the secretary listened and passed me over to a Doctor in the office. He waited while I explained all of my problems, my sternum popping, my collar bone slipping, my back pain for the past 3 days and so much more, he reccomened me to another office who could find the problem and fix me up. He gave me suggestions as to what was wrong and really helped me to the best of his over the phone abilities.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Very thorough, knowledgable staff. Helped my daughter's back right away, very affordable too. Will definitely return and recommend to others.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I've had an excellent experience with The Joint. The doctors are working on whiplash damage in my neck and the price is more affordable than any other chiropractor in town!

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Good alignment, good customer service, AWESOME for the price. They have a monthly plan for people that need weekly alignments. Saw Dr. Schnapp, Sandy was at the front desk and very helpful.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I go weekly. The staff is friendly and the doctors are good. I've had no issues with them, unlike other chiropractor offices I've been to.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Thank you guys for always being awesome. Thank you for putting real appreciation/caring into your work.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

My 1st adjustment gave me great relief and Ashley was very helpful in getting me signed up for a monthly plan that is very affordable.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

Corrales or Montano both of them are awsome.Thank you so much.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

This place is fast, convenient and extremely affordable. Diana and Ashley are very friendly at the front desk. Highly recommend this place!

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I discovered The Joint 16 months ago when I was having a problem with my right arm going numb. At the time, I hadn't seen a DC in several years. I signed up for the monthy plan and went for treatment weekly for several months and had good results while going. As I live about 80 miles away and my work hours had increased , I slacked off and quit going after 2 or 3 months. I recently started going again after experiencing pain in my lower back and right leg tiring easily and going numb while standing or walking. I also have a torn meniscus cartilage in my left knee that sometimes, like now, causes a slight limp in my left leg which can lead to other painful symptoms. I am signed up for the monthly plan again and did 3 visits last week, my first week. This time I am seeing Doctor Hirning. So far, I have had steady improvement after every visit. For just 3 visits, I consider myself as significantly improved. Each treatment and adjustment lasts only a few minutes but Dr. Hirning takes the time to make sure all of my aches and pains are addressed and any questions I have are answered to my satisfaction.. Dr Hirning is very careful, very thorough, and has given me great results in a short period of time. He is also very friendly, courteous and considerate. I just could not be more pleased than I am with Dr Hirnings care. In all, I am very pleased with the care I get from The Joint. The ladies, which ever one may be there at the reception desk, all of them are always pleasant, friendly and helpful. They have several plans to choose from including no plan at all, just pay $39 per visit whenever you want to go. I am on the monthly Wellness plan. For $60 per month, I can go 4 times in a month. I can also go more than 4 times for an additional $10 for each visit over four in one month. At 62 years of age, I get a lot of benefit out of going 4 times per month. All of the options are very reasonably priced and I have never been pressured by anyone trying to sell me on one plan or another. All of the plans, including the no plan pay as you go, sell themselves - all very reasonable and very affordable. I have never written a review for The Joint before and my review is based only on my very favorable experiences at the 6001 Winter Haven Rd NW Suite H in Albuquerque location as that is the only The Joint location I have visited so far. I also want to express that I consider the great care and treatment I have received from Dr Hirning as the reason I have had exceptionally positive and speedy results. I highly recommend Dr James Hirning at The Joint on Winter Haven Road in Albuquerque for any and all Chiropractic needs.

The Joint Chiropractic $$ (505) 966-9471

6001 Winter Haven, Suite H

Albuquerque, NM 87120

I discovered The Joint 16 months ago when I was having a problem with my right arm going numb. At the time, I hadn't seen a DC in several years. I signed up for the monthy plan and went for treatment weekly for several months and had good results while going. As I live about 80 miles away and my work hours had increased , I slacked off and quit going after 2 or 3 months. I recently started going again after experiencing pain in my lower back and right leg tiring easily and going numb while standing or walking. I also have a torn meniscus cartilage in my left knee that sometimes, like now, causes a slight limp in my left leg which can lead to other painful symptoms. I am signed up for the monthly plan again and did 3 visits last week, my first week. This time I am seeing Doctor Hirning. So far, I have had steady improvement after every visit. For just 3 visits, I consider myself as significantly improved. Each treatment and adjustment lasts only a few minutes but Dr. Hirning takes the time to make sure all of my aches and pains are addressed and any questions I have are answered to my satisfaction.. Dr Hirning is very careful, very thorough, and has given me great results in a short period of time. He is also very friendly, courteous and considerate. I just could not be more pleased than I am with Dr Hirnings care. In all, I am very pleased with the care I get from The Joint. The ladies, which ever one may be there at the reception desk, all of them are always pleasant, friendly and helpful. They have several plans to choose from including no plan at all, just pay $39 per visit whenever you want to go. I am on the monthly Wellness plan. For $60 per month, I can go 4 times in a month. I can also go more than 4 times for an additional $10 for each visit over four in one month. At 62 years of age, I get a lot of benefit out of going 4 times per month. All of the options are very reasonably priced and I have never been pressured by anyone trying to sell me on one plan or another. All of the plans, including the no plan pay as you go, sell themselves - all very reasonable and very affordable. I have never written a review for The Joint before and my review is based only on my very favorable experiences at the 6001 Winter Haven Rd NW Suite H in Albuquerque location as that is the only The Joint location I have visited so far. I also want to express that I consider the great care and treatment I have received from Dr Hirning as the reason I have had exceptionally positive and speedy results. I highly recommend Dr James Hirning at The Joint on Winter Haven Road in Albuquerque for any and all Chiropractic needs.