-
Chelsea Phillips
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
Unfortunately, the people who run this joint are not at all concerned with client care. They effectively shut down the office in June, no one to answer the phones, no chiropractors, no answers. There are labor shortages throughout the US, I get it. What I don’t understand is ceasing to provide any kind of service, not communicating with clients in anyway, and continuing to take their money while not allowing anyone to close their account online or by phone, but still taking their money for seven (7!) months until they reopened.
They paid no salaries as obviously there was no one there to give care or even respond- how could they possibly feel it was ethical to continue to charge clients who were getting no value whatsoever?
I signed up for the joint for quick and convenient chiropractic care. Unfortunately, what I received was the exact opposite of that.
-
Stephanie Foy
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
I have been trying to get in touch with someone about this location. I’ve been trying to cancel my subscription since June. This place has closed down which leaves me no access to other facilities and no one has responded to my emails. Money is being taken from my account for a facility that has closed and for services I can’t even use! Complete robbery! Poor customer service and terrible ethics.
-
Megan Wallace
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
Would of given a 5 star review but haven't been able to go to them since they closed. I can't drive to Pooler to get seen because of work and kids. So I am paying for NOTHING and no time in sight of when my location will open. I am wanting to cancel but can't because my location is closed. So disappointing.
-
Tressa Brush
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
I understand having to having to recruit but something here doesn't seem right. Two doctors for a very long time - one leaves then the other and since then can not keep a doctor for more than a month. Really??? My biggest problem is I am paying a month membership fee and not receiving the care I signed up to receive. Since the beginning of July I was seen once at the 12 Oaks office and then in beginning of August drove out to the Pooler office hoping that I could get some information, was given the District Managers phone number, called left a voice mail and NOTHING!! What do we all have to do to get some communication and how we are going to be compensated for not being able to be cared for as per our contracts - your contracts. Do we need to seek legal advice to get any resolution/communication/refunds????
-
Tamara Edwards
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
They were wonderful when they first opened. Then they stopped communicating with me when they had an issue with my card and canceled my plan, I had to start all over and lost my original membership price. Then they cut their hours, then closed my location. I can never make it to the other location because of my work hours and drive time. I am ready to finally actually cancel now. I'm tired of being understanding and paying so much for my monthly fee. ???? And yes, the staff have always been wonderful (except for the receptionist they let go who said she had tried to call about my card)
-
Jennifer Perron
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
I understand being understaffed but the way the program works visits do not roll from month to month. So if the location is closed for weeks we as paying customers are throwing money away. I have been trying to cancel for over a week and have been told I can only do it with the location we joined through. How can I do that when you are closed. I don’t want to be charged for services I cannot receive through no fault of my own
-
Creighton Capel
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
This location has gone thru 4 doctors in just over 6 months The location is never open, and they will not answer or return phone calls. Absolutely zero communication to patients or to anyone for that matter. I’ve contacted corporate to cancel my account.
-
Katie Rigdon
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
The Chiropractor(s) and other staff are wonderful. However, this location is owned by The Joint Corporate. They are not able to keep enough Chiropractor's employed here to see the volume of patients that come here-most of us have monthly or yearly plans that are auto-drafted from our bank accounts monthly. Beginning in June 2021 they had to reduce the number of hours open from 10am-7pm M-F, and Sat, Sun 10am-5pm to 10am-5pm Sun,M,T,Th,F, closed Wed and Sat. However, many clients are showing up on days when they are supposed to be open only to find they are not and there is no notice about the random closure. We have called and text numerous times with no response over the past 2 weeks. At this point we can't even get in to cancel our memberships. Hopefully they can sort this out, but I don't recommend joining this place until they do.
-
Timothy Hall
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
1
5
1
I gave this location a 1 star rating as it would not allow anything less. Let me stress that the chiropractor(s) themselves are amazing and work wonders when you are actually able to see them. The 12 Oaks location in Savannah has had such a high turnover rate of doctors that the hours of operation has been affected. The Joint claims to be "open evenings and weekends" but the reality is that this location closes at 5 pm or earlier depending on if the only doctor at this location hits his maximum patient limit for the day. As of the time this review was written, they are closed on Saturdays which again goes against what they advertise. With the current days and hours that they keep, they really are not much better than a regular chiropractors office hours. So much for people who work regular hours being able to drop in after work for an adjustment. As someone who has been a customer of The Joint pretty much since they first opened here in Savannah, trust me when I say, do your due diligence before you sign any contracts to join, especially at the 12 Oaks location as it is the one location that is regularly and routinely neglected by the powers that be to keep it fully staffed and operational during the hours that are falsely advertised in their promotional material. I truly hope that someone who has the capabilities of making better judgement calls on the business decisions sees this and takes charge. If not, I can guarantee that customers will begin to cancel their contracts in droves and my wife and I will be 2 of those who will be a part of that defection.
-
S C.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
Great pricing. Walk in availability is great. Adjustments are awesome. New to chiropractic care and I'm in love!
-
Jennifer .
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I experienced pain that no doctor or medicine could alleviate, so I came to seek treatment from The Joint. Care here has improved my pain so much that my pain has dissipated completely and now I only need to come in for maintenance care. I would recommend The Joint to anyone because the doctors are competent, compassionate and focused on fixing problems instead of medicating it.
-
Nick M.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
The Joint Chiropractic has greatly improved how my back feels on a daily basis. The staff is super friendly. Thanks y'all!
-
Patrick S.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
Over the years I've had two lower back surgeries, knee and ankle surgery. Before coming to The Joint my quality of life and mobility was close to zero. I've been coming to The Joint for almost two years and I'm able to move and function much better. The doctors here are awesome. They are very caring and listen before making a plan. They are very thorough on evaluating a person to make the proper adjustments. The entire staff is thoughtful, polite and professional. My thanks to the doctors for giving me my quality of life back!
-
Kaylin N.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I am currently 28 weeks pregnant and believe my weekly visits to The Joint have helped me tremendously. I had never been to a chiropractor before, but decided to give it a try, as I was having severe migraines and back pain. I am so glad I did.
-
Kenja M.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
My hips do not hurt when I roll over and I don't grimace in my sleep. I will never quit.
-
Lauren L.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
Between grad school and working full-time my headaches and back pain made life unbearable. The Joint has been compassionate, effective, and taken the ownership of my care. the doctors have given me my life back. Thank you!
-
Mark C.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
My back has been hurting for about 2 years since joining the military. Since seeing Dr. Donnelly, the pain has gone away. I also feel stronger and am able to better perform my job. I would recommend chiropractic care to anyone who has a physically strenuous job. Chiropractic care, in my experience, allows people to feel better and stay more active. I have and will continue to recommend Dr. Donnelly to my fellow soldiers and friends.
-
Rebecca T.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
At the age of 30, I finally came to the realization that I was falling apart. My neck, back, hips, even my wrists (mainly from previous injures) were giving me pain. ThenI met Dr. Donnelly at The Joint in Savannah. Just like Humpty Dumpty, she has put me back together. I can finally jump out of bed each morning, instead of crawling out in paid due to stiffness. I look forward to seeing Dr. Donnelly and her team each and every week. I am completely grateful I have found this office. I have and will continue to recommend their practice to anyone I meet. They are not her for the quick fix, but the everyday wellbeing of your everyday like. Thanks again. You are my hero!
-
Heather J.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
My mid-back had gotten so painful that even every day activities hurt. I finally had it with the pain when I went out to dinner and was in pain sitting at the table. I sought out chiropractor care through my insurance company, but the chiropractor I went to did NOTHING to help and seemed to only want my money. I was referred to The Joint and within two weeks my back felt better than it had in months. I have been coming to The Joint for a month and a half and I feel that my back has much improved! I would recommend The Joint because not only is it affordable, but they make a difference!
-
Carrie C.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I have been coming for almost 2 years now and love how much better I feel after an adjustment. I have fewer headaches and my back feels much better.
-
Thomasina O.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I am a full time student and caregiver. Always on the go. The serves here remind me to continue to make myself a priority.
-
Valerie K.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I started coming to The Joint because it hurt to turn my head. It was painful when I had to look behind me when I was pulling out of a parking space or changing lanes. I also had pain when I raised my arms above my head. Dr. Sanders is the best chiropractor I have ever been to. I am now able to turn my head to the left and to the right without pain, and my range of motion has increased. Regular visits keep me pain free and I believe they also slow down the degeneration of my joints.
-
Rebekah H.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I started using The Joint on the recommendations of a friend after I had a seriously injured my back. I've had nothing but good experiences with the receptionists to the actual chiropractors, and I always feel better after being adjusted. I would recommend the Joint to anyone that needs stress relieving, or people like me with physically demanding jobs. It's great to feel so good, so quickly.
-
Emily S.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I came to The Joint as a walk-in. I left The Joint as a member. The main reason for my visit was to have an adjustment because it was a lot of years since I had one. I love doing yoga and riding my bike but I noticed my posture was not as strong as it once was. I now can bend much easier without the popping and discomfort. I sleep much better at night too. I could never sleep a whole night and now I do! Dr. Donnelly is very polite and gentle. The staff has always been helpful too! Yoga is more enjoyable and my posture is improving.
-
Sandra C.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I feel so much better after a treatment. I am able to get around better, not stiff or inflexible. I feel a weekly treatment keeps me flexible, active and energized.
-
Kristi H.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I have had back issues for years and have never been able to afford the ongoing chiropractic care I needed. Other chiropractors, well, wasted a lot of my time with unnecessary visits (3-4 times a week) and don't get me started on those annoying TENS units! Well, I found The Joint and Dr. Donnelly and it has changed my life and how I view chiropractic care!. I have recommended several friends, three of which I know continue to come regularly. I love it. My back loves it. You'll love it.
-
Alvin Eugene "Gene" F.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I was suffering from a pinched nerve and my digestive system shut down. After two adjustments by Dr. Donnelly I was back on track and feeling better.
-
Shaunice H.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I am 21 years old and I've had many back problems. I came here just to try it out and my back has never been better. The hours are convenient for my crazy schedule. The doctors are so friendly. It's really worth the money to make your body feel so much better.
-
Connor H.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
INJURY PREVENTION. It has dramatically improved my range of motion and overall health and wellbeing. If you are looking to perform to the best of your ability, The Joint is a necessity.
-
Melissa R.
The Joint Chiropractic
$$
(912) 303-5786
5500 Abercorn Street, Suite 22
Savannah, GA 31405
5
5
1
I needed chiropractic care due to chronic hip pain during pregnancy. The visits helped relieve pain and keep me moving. After delivery chiropractic care has helped with upper back pain and neck pain from breastfeeding.
